FAQs

Because your privacy is our priority we make sure that the personal information you submit to us online remains strictly confidential.

We ensure your protection with Secure Sockets Layer (SSL) which scrambles your data, so that it is unreadable by third parties. It does this by:

1. Server authentication. The web server sends a digital certificate to your computer so that you can be sure of its identity.

2. Client authentication. Your computer in turn authenticates itself to the server by showing its digital signature.

3. Encryption connection. During the Internet connection, data is encrypted (i.e. scrambled) so that only your computer and the web server can understand the contents. This prevents other Internet users from intercepting the information sent between you and the web server.

(a) Queensland Martial Arts Supplies has implemented security features in our database to protect your personal information from unauthorised access. We maintain our servers in a controlled, secured environment. Only staff who need to have access to your personal information in order to perform their job function are authorised to access the database. Constant changes to the internet and technology mean that we cannot guarantee that data transmission will be 100% secure, or safe from attack by unauthorised intruders.

(b) You can elect to provide your details via our secure web browser which encrypts information. In order to access your personal information on our secure web browser they will need to provide their username and password. For this reason, it is safe to transmit your credit card number over the internet, although no data transmission can be absolutely guaranteed as secure. Please note that this encryption is only available if you choose to use the encrypted order form (SSL Security). If you use the normal order form encryption will not take place and we cannot assure the security of your details.